Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your personal information.
Privacy Policy
Last updated: 1st October 2025
1. Introduction
Space 4 Time Ltd (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and retain your personal data when you interact with our website (space4timeltd.eu) and related services (including enquiry forms, quote forms, contact forms).
By using our website and submitting personal data, you acknowledge and consent to the processing of your personal data by SPACE 4 TIME LTD in accordance with GDPR and UK Data Protection Act 2018.
2. Data We Collect
We collect personal data that you provide directly (through forms) or that we derive via technical means. Below is a breakdown:
2.1 Data You Provide via Forms
We have (at least) three forms where users submit data (e.g. “Get a Free Quote” / “Contact us” / other enquiry). The data collected may include:
- Full name
- Email address
- Phone number
- Move details (dates, origin, destination, additional services)
- Any other details or notes you choose to include
2.2 Technical / Usage Data
We also collect usage and technical data via analytics and server logs, such as:
- IP address
- Browser type and version
- Operating system
- Referrer URL
- Pages visited, timestamps, navigation paths
- Geolocation (approximate)
- Cookies and similar tracking technologies
2.3 Other Data
We may collect additional data when legally permitted, such as:
- Correspondence data (emails or messages you send us)
- Transaction data (if you book a service)
- Profile or preference data (if you set preferences)
3. Purposes and Legal Bases for Processing
We process your personal data for the following purposes. Your data will be used solely for contract execution and service delivery, and legal compliance.
| Purpose | Data Used | Legal Basis |
|---|---|---|
| To respond to your enquiries or quotes | Name, email, phone, move details | Performance of a contract / pre-contractual steps |
| To provide our removal / relocation services | Contact, transaction, logistical details | Performance of a contract |
| To communicate (updates, confirmations, service notices) | Email, phone | Legitimate interests / necessary to fulfill contract |
| To analyze and improve the website and services | Usage data, analytics | Legitimate interests |
| To comply with legal obligations | Any relevant data | Legal obligation |
| To send marketing or promotional communications (if you opt in) | Email, name | Consent |
You always have the right to withdraw consent (where consent was the basis) or object to processing under legitimate interests, subject to limitations.
4. Cookies and Tracking Technologies
We use cookies and similar mechanisms to collect usage data and support functionalities. Cookies may be “session” or “persistent.”
Some cookies are strictly necessary (e.g. essential site operation), while others are for analytics, performance, or marketing. Where cookies are not essential, we ask for your consent before placing them.
You may manage or disable cookies via your browser settings, but doing so may impact site functionality or experience.
We also use third-party services (e.g. Google Analytics) which set their own cookies. Their privacy policies govern their use.
5. Disclosure of Data
We may share your personal data with:
- Service providers and subcontractors (e.g. IT hosting, analytics, marketing tools)
- Our group companies (if applicable)
- Professional advisors, insurers, legal authorities (when required)
- Third parties in the event of mergers, acquisitions, or business transfers
We require that third parties process your data only according to our instructions and under appropriate confidentiality and security safeguards.
6. International Data Transfers
If we transfer your personal data outside the European Economic Area (EEA), we will ensure appropriate safeguards (e.g. standard contractual clauses) are in place, or the country is an adequate jurisdiction under EU law.
7. Data Retention
We retain your personal data for 7 years to ensure compliance with legal and accounting obligations.
Once retention is no longer necessary, we securely delete or anonymize your data.
8. Your Rights
To the extent provided by applicable law (e.g. GDPR), you have the following rights:
- Right of access — request copies of your personal data
- Right of rectification — correct inaccurate or incomplete data
- Right to erasure (“right to be forgotten”) under certain conditions
- Right to restrict processing
- Right to object to processing (e.g. marketing or legitimate interest processing)
- Right to data portability
- Right to withdraw consent (for consent-based processing)
- Right to lodge a complaint with a supervisory authority
To exercise these rights, contact us at office@space4timeltd.eu. We may request proof of identity before fulfilling certain requests.
9. Security Measures
We adopt reasonable technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, access controls, secure servers, and ongoing security assessments.
10. Changes to this Privacy Policy
We may update this policy occasionally. We will post the revised version on our website with a new “Last updated” date. For material changes, we may notify you by email or a prominent notice.
11. Contact Information & Data Protection Officer
This website is owned and operated by Space 4 Time Ltd, with registered office at 10 Pirin, Omurtag 7900, Bulgaria.
You may contact us:
- By email: office@space4timeltd.eu
- By telephone: +44 7310 881360 (UK)
Our Data Protection Officer:
Name: Dobromir Ivanov
Address: 10 Pirin, Omurtag 7900, Bulgaria
Email: office@space4timeltd.eu
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